Shipping policy
Shipping with Care
Buying from us, every order is a special one, and we treat it with the care and attention it deserves. Since each item is made with precision and dedication, we want to make sure it arrives in your hands just as perfectly as it left ours.
Processing Time
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Preparing your item:
Please allow 1-3 business days for us to prepare your order.
Shipping Time
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On Its Way to You:
Once your item is ready to go, it will be shipped directly to your door. Please allow 5-12 business days for delivery, depending on your location. We work with trusted carriers to make sure your item arrives safely and on time.
Shipping Costs
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Complimentary Shipping:
We are pleased to offer free shipping on all orders within the USA, CA, AUS and UK. It’s our way of saying thank you for supporting our business and choosing The Wake-Up Company.
Tracking Your Order
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Peace of Mind:
As soon as your order is on its way, you’ll receive a confirmation email with a tracking number.
International Shipping
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Worldwide Delivery:
If you’re outside the 5 countries and have fallen in love with one of our items, we are happy to ship it to you. International shipping times and costs vary based on your location, so feel free to reach out for more details before placing your order.
Need Assistance?
If you have any questions or concerns about your order, we are always here to help. Please don’t hesitate to contact us at info@the-wake-up-company.com, and we'll do everything we can to ensure a smooth and pleasant delivery experience.
Thank You for Your Patience and Support!
Your support means the world to us, and we're grateful to have the opportunity to craft something special just for you. Thank you for your patience as we take the time to make sure your order is perfect.